[reader] The future of personalization–and how to get ready for it | McKinsey

The future of personalization--and how to get ready for it | McKinseyThe future of personalization--and how to get ready for it | McKinsey two very interesting concepts in this short read from McK. analytics translators - talks to the issue of data literacy, or rather the lack of it. huge, huge, huge issue in the … Continue reading [reader] The future of personalization–and how to get ready for it | McKinsey

[reader] New Study Shows Major Disconnect Between Companies And Customers – Bodine & Co.

New Study Shows Major Disconnect Between Companies And Customers - Bodine & Co.New Study Shows Major Disconnect Between Companies And Customers - Bodine & Co. if you are old and "weathered" in this industry you probably came across the (very) old study from Bain & Co that said that 80 percent of companies said they … Continue reading [reader] New Study Shows Major Disconnect Between Companies And Customers – Bodine & Co.