The Research Agenda for thinkJar in 2017 is Public

Over the last week or so I published the many pieces of the thinkJar 2017 Research Agenda. Here are the five parts: Customer Service Usage and Adoption - https://estebankolsky.com/2017/01/research-agenda-2017-customer-service-adoption-and-usage/ Data Use in the Enterprise - https://estebankolsky.com/2017/01/research-agenda-2017-data-usage-in-the-enteprise/ Artificial Intelligence in the Enterprise - https://estebankolsky.com/2017/01/research-agenda-2017-artificial-intelligence-in-the-enterprise Platforms and Ecosystems  - https://estebankolsky.com/2017/01/research-agenda-2017-platforms-and-ecosystems/ Customer Experiences and Engagement - https://estebankolsky.com/2017/01/research-agenda-2017-customer-experiences-and-engagement/ I …