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Day: March 2, 2016

Posted on March 2, 2016

Vindication On My Position: Social Customer Service Sucks…

I am as tired of telling you not to embark on Social Customer Service as you are of telling me I am a grouchy old man and I don't get it. Fine. My data and case studies have not convinced you, so let's try a different approach.  Let's have someone else show you their data. …

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