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thinkJar, the blog!

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Day: November 25, 2013

Posted on November 25, 2013

Are You Going To Be Doing Customer Service In 2014?

I think I know the answer to that... The better question then is not if you are going to do it, but how.  And that is where i can help. Earlier this year with my friends at KANA and I conducted a survey of the trends and momentum of the Customer Service market.  I asked …

Continue reading "Are You Going To Be Doing Customer Service In 2014?"

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