the blog!
Earlier today I released an analysis note for my customers based on the recent announcement from Moxie Software that it has consolidated their internal collaboration and customer service solutions into one. The following were the key points: Moxie was one […]
Everyone wants in. Organizations want to do something with it and they think it can change the world; if you go by their word every organization in the planet is doing something with it. I am talking, of course, about […]
If y’all are not in the mood to listen to a (well reasoned, researched, educated and well-timed) rant, move along. This is me ranting about vendors trying to confuse users when it comes to cloud topics. If you are interested […]
Earlier today Jive announced they launched a new product: Social Customer Service, extending their community platform for external communities. The offer includes an OEM integration with Bunchball, and will be available to the public at the end of March. I distributed this […]