the blog!
This morning Oracle announced it entered into an agreement to acquire Inquira, a Knowledge Management vendor. Terms of the deal were not specified, neither was price. Of course, obligatory quotes from all sides were included in the press release on […]
Earlier this morning Assistly announced a new release for their cloud-based eService product. I had the chance to get briefed last week, and there were a few things I liked – and none of them are features or functions. First, […]
In case you did not catch the news, Verint (a WFO vendor) announced yesterday that they had acquired / entered into an agreement / wants to acquire / whatever legal language applies to the moment you are reading this Vovici […]
Today’s post is brought to you by Anthony Nemelka, a long-time veteran of the social business technology scene and currently the CEO of Teleplace, Inc. The best, most easily actionable investment advice I ever received was from my economics professor at college. […]