This morning Oracle announced it entered into an agreement to acquire Inquira, a Knowledge Management vendor. Terms of the deal were not specified, neither was price. Of course, obligatory quotes from all sides were included in the press release on how this is good for everyone. Is it? I have written a lengthy research note …
A New Pricing Model, New Gaming Features – What's Not To Like About Assistly?
Earlier this morning Assistly announced a new release for their cloud-based eService product. I had the chance to get briefed last week, and there were a few things I liked - and none of them are features or functions. First, some background and boring disclaimers. I've known Alex Bard (Assistly's CEO) from way back. He …
Continue reading "A New Pricing Model, New Gaming Features – What's Not To Like About Assistly?"
A New Era For Feedback Management? (Verint Acquires Vovici)
In case you did not catch the news, Verint (a WFO vendor) announced yesterday that they had acquired / entered into an agreement / wants to acquire / whatever legal language applies to the moment you are reading this Vovici (an EFM vendor). As my friend and Gartner Analyst Jim Davies will tell you, I …
Continue reading "A New Era For Feedback Management? (Verint Acquires Vovici)"
Is Facebook a Bubble?
Today's post is brought to you by Anthony Nemelka, a long-time veteran of the social business technology scene and currently the CEO of Teleplace, Inc.The best, most easily actionable investment advice I ever received was from my economics professor at college. He told his students that his investment strategy has always been to bet against the cover …
