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Day: May 12, 2011

Posted on May 12, 2011

Guest Post: The Moral Obligation of Voice

I read this post in West Interactive's Blog about What Can we Learn From Voice and I thought it would be very interesting for you to read it.  I tweeted it, but also asked Gregg McMullen if I could repost is as a guest post.  Thankfully, he said yes... enjoy.Before there was a contact center …

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