What Does Lithium Think of Social Business?

Following the series of asking vendors with Social Business credentials their thoughts on Social Business - Lithium is next.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, and RightNow Technologies are already posted. Question 1 Where is the Social world going to be in 12 months? 24 months? Consumers will suffer from Social …