What Does RightNow Technologies Think of Social Business?

Next in our quest for vendor's thoughts on Social Business is RightNow Technologies.  Want to read the previous ones? Here are Oracle, Attensity, Fuze Digital, Moxie Software, SAP, and GetSatisfaction. 1. Where is the Social world going to be in 12 months? 24 months? As the social web continues to grow at a staggering pace, and as consumers rapidly …