What Does Assistly Think of Social Business?

Following the series of asking vendors with Social Business credentials their thoughts on Social Business – NetBase is next.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, RightNow Technologies, Lithium, bluekiwi and NetBase are already posted. 1) Where is the Social world going to be in 12 months? 24 months? Today, Facebook and Twitter are two of the …

What Does NetBase Think of Social Business?

Following the series of asking vendors with Social Business credentials their thoughts on Social Business – NetBase is next.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, RightNow Technologies, Lithium and bluekiwi are already posted. Where is the Social world going to be in 12 months? 24 months? As I see it, the Social Web has …

What Does blueKiwi Think of Social Business?

Following the series of asking vendors with Social Business credentials their thoughts on Social Business - bluekiwi is next.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, RightNow Technologies, and Lithium are already posted. Where is the social world going in 12 months? With mainstream adoption of social media in the consumer space, the use …

What Does Lithium Think of Social Business?

Following the series of asking vendors with Social Business credentials their thoughts on Social Business - Lithium is next.  Want to read the previous ones? Oracle, Attensity, Fuze Digital, Moxie Software, SAP, GetSatisfaction, and RightNow Technologies are already posted. Question 1 Where is the Social world going to be in 12 months? 24 months? Consumers will suffer from Social …

What Does RightNow Technologies Think of Social Business?

Next in our quest for vendor's thoughts on Social Business is RightNow Technologies.  Want to read the previous ones? Here are Oracle, Attensity, Fuze Digital, Moxie Software, SAP, and GetSatisfaction. 1. Where is the Social world going to be in 12 months? 24 months? As the social web continues to grow at a staggering pace, and as consumers rapidly …

What Did Maslow Know About Customer Centricity? It Ain't Happening!

Abraham Maslow is spinning on his grave these days. So many mis-interpretations of his work and theories abound, no wonder he is being made responsible for a slew of problems in this world that don't even belong in his ground-breaking Hierarchy of Needs. The concept of the pyramid is quite simple -- humans grow as our needs …

What Does GetSatisfaction Think of Social Business?

Next in our series of opinions on Social Business is GetSatisfaction.  Interested in the previous ones?  Check out Oracle, Attensity, Fuze Digital, Moxie Software, and SAP. Where is the social world going in 12 months? Clearly the impact of social networks, and I am primarily talking about Facebook, is being felt by companies that rely on social channels …