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Day: October 27, 2010

Posted on October 27, 2010

Is Social CRM Compatible with Enterprise 2.0?

At a high level what vendors of Social CRM products pitch and what vendors of Enterprise 2.0 pitch is the same product. They use similar words: collaboration, share, engagement, conversation, and social (oops, maybe not all the same words).  The concepts of what they deliver are very similar as well: collaborate with customers to build …

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