A Learning Journey to a Social CRM Framework!

Yesterday the good folks from MyCustomer.com were kind enough to publish another one of my articles — an update on what I have learned since I started the work to identify a SCRM Framework in my Roadmap to SCRM Series.  You can read the article here, and please do comment or let me know your thoughts — either here or there.

Thanks a ton for reading!

One Reply to “A Learning Journey to a Social CRM Framework!”

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.