Attensity Acquires Biz360, Shows Roadmap to Social CRM

Today Attensity - an analytics and eService vendor -  announced they were acquiring Biz360 - a community and social media monitoring vendor.  Biz360's main product will be relabeled Attensity 360 and be offered as part of the Attensity portfolio, pricing will be similar to what is available today.  Attensity announced earlier this year a partnership …

SAS Introduces Social Media Analytics (and the crowd goes wild…)

Isn't there some sense of irony that the largest analytics company in the world, with the most products and the highest scalable solutions (yeah, go ahead and tell me about better, larger, cuter companies in the comments) had not even entered the Social Media world until now?  After all, we are talking about a ready-made …

Oh Yes, I Did it Again…

Yes, I posted some more exclusive content at TheSocialCustomer. This one is "The Essence of Being a Social Business" and has bullies, cowards, value, and customers at the core of the message. Check it out!

So, Like — I Presented Today…

I gave a chat today at SugarCon to talk about becoming a Social Enterprise. Here are the slides, from Slideshare http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=sugarcon2010-100413234347-phpapp02&rel=0&stripped_title=sugar-con-2010-presentation-on-becoming-a-social-enterprise And here is a video snippet of my presentation (thanks Tatyana!). http://www.youtube-nocookie.com/v/3jgV2lGdb9c&hl=en_US&fs=1&rel=0&color1=0x006699&color2=0x54abd6&border=1 Questions?  Do let me know either in the comments below or via the contact form.