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Day: December 10, 2009

Posted on December 10, 2009

The SAP Reverse Dichotomy

When I was a Gartner analyst I owned the eService magic quadrant.  The process was quite arduous; worse part was listening to vendors hype their offerings.  No vendor was quite good at it, but SAP did a poor job of explaining and showcasing what they had and their marketing message was a mess, often failed …

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