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Day: October 25, 2009

Posted on October 25, 2009

The Roadmap to SCRM – Part 2.2 of 5

Part 1 can be found here Part 2.1 can be found hereThis post was begotten by interesting comments I got to part 1.  My assumption that everyone should already understand the functions that comprise CRM, and how they should be addressed in building a SCRM strategy is not correct. Current CRM Functions.  As everyone knows, …

Continue reading "The Roadmap to SCRM – Part 2.2 of 5"

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