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Day: August 5, 2009

Posted on August 5, 2009

The Two Secrets to Outsourcing Your CRM Functions

No one will ever do things like you do. Whether you outsource your customer service to a local provider, a Big 3 firm, or a remote company in India it is always the same: someone can do your work for you better, cheaper or faster.  It won't be the same, though. Unfortunately, outsourcing decisions are …

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