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Day: May 21, 2008

Posted on May 21, 2008

Finally, a definition for Enteprise Feedback Management

There is a lot of confusion surrounding what EFM (Enterprise Feedback Management) is and what is not. Lately it has been used as a substitute for surveys. Whenever we used to say “surveys” we now say Enterprise Feedback Management. Problem is we are just using a fancy term to describe the same, short-sighted approach to …

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