Currently viewing the tag: "saas"
I had very interesting conversations and strategy sessions with my clients lately, and noticed peculiar things in the market as well — all of them around the same issue: Platforms.
No, I am not talking about the shoes of the 1970s we loved so much, I am talking about the intermediate layer of the cloud [...]
an evaluation of the Genesys Analyst day in 2010, including coverage of the iWD, SIP Server, and cloud-based Customer Service solution
Salesforce has taken two separate paths in their progress towards becoming a established cloud vendor: separating the platform and the application. Although they are not two separate companies, that begins their path to becoming an enterprise-class provider, allows us to analyze both separately, and marks a milestone: they have finally grown up into a world-class [...]
