It is certainly quite interesting to hear people discuss “The Social Business” as if it was a brand-new invention, something that we never thought of before. These are the same people that are claiming that now the customer is in control and we have to turn our businesses to them and vow in their general [...]
I was reading through my morning barrage of blogs, tweets, and articles trying to get my handle on the world today when I came across a tweet from @DeanvanLeeuwen asking about favorite experiences that leave wanting to come back when it dawned [...]
