On Wednesday February 17th I attended the event where Salesforce launched the private Beta of Chatter. Leaving aside the fact that you need an event to launch a private Beta, it was a good opportunity to see the progress that Chatter had made since the announcement at Dreamforce 2009. If you recall, I [...]
In 1991 Siebel introduced the concept of a CRM Suite. The first complete version came along shortly after, and the first successful, complete implementations were around 1995-1996.
In November of 2007 Oracle, Siebel, and Microsoft announced their first “Social CRM”-aware products, and it was only earlier this year that Paul Greenberg [...]
