Currently viewing the tag: "LinkedIn"
It’s time to formalize your role as community manager.
You have several communities in your life already. The different aspects of your life before have now become online communities. In my case, my professional network has moved to LinkedIn, my family and friends to Facebook, and my daily routines to Twitter. I also frequent blogs, [...]
Implementing Social Media has no effect on Loyalty.
Loyalty is achieved over a long-time, building trusty relationships and consistently delivering to expectations – or exceeding them. Expectations are set by the organization in response to customer’s needs, with an eye to what they can do to meet their needs as well. Not providing service through [...]
