Currently viewing the tag: "interviews"
I first wrote about collaborative service in 2002 when few Forums vendors existed.
We have seen since the launch of very large and very successful communities, a fair amount of them using Lithium, one the leading vendors for communities. They use a deployment model that helps their customers leverage reputation and analytics. I asked Sanjay [...]
Master Interviews: 1 – Frank Eliason (@comcastcares) talks about justifying SCRM
Continuing on the series of Master Interviews I conducted the past few weeks, I am now very pleased to introduce one with Marshall Lager. If you don’t know Marshall, he wrote for Destination CRM for what seems like forever, and has [...]
Good news is that I received close to 300 visitors to this post today.
Bad news is that I got only 4 questions submitted, so there won’t be any follow-up voting.
I am happy with the questions submitted and will use them in the interviews (maybe shorten a couple of them a little).
I am [...]
This is an experiment.
I had an idea about three weeks ago: I wanted to see what the top minds think of SCRM and the future. I want to ask them the same five questions and post the answers a different day during one week.
I already talked to Ed Thompson from Gartner and Dr. [...]
