Comments for thinkJar http://estebankolsky.com the blog! Tue, 14 Feb 2012 07:22:38 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Subscribe To This Blog! by ekolsky http://estebankolsky.com/subscribe-to-this-blog/#comment-2081 ekolsky Tue, 14 Feb 2012 07:22:38 +0000 http://estebankolsky.com/?page_id=1658#comment-2081 Thanks Tom, I do remember you -- will send you an email separately to setup a time to chat. Thanks Esteban Thanks Tom,

I do remember you — will send you an email separately to setup a time to chat.

Thanks
Esteban

]]> Comment on Subscribe To This Blog! by Tom Victory http://estebankolsky.com/subscribe-to-this-blog/#comment-2080 Tom Victory Mon, 13 Feb 2012 17:32:13 +0000 http://estebankolsky.com/?page_id=1658#comment-2080 I've been following you and Moaz since my days at Oracle CRM in 1997. Landed at LiveOps and very interested in your take on the evolution of social media and effects on the contact center. I’ve been following you and Moaz since my days at Oracle CRM in 1997. Landed at LiveOps and very interested in your take on the evolution of social media and effects on the contact center.

]]> Comment on The Best is Yet to Come in Social by Social Renaissance in Sight http://estebankolsky.com/2011/12/the-best-is-yet-to-come-in-social/#comment-2022 Social Renaissance in Sight Sun, 15 Jan 2012 16:48:34 +0000 http://estebankolsky.com/?p=1637#comment-2022 [...] Big Data a distraction more than anything at this point; how, in other words, they are getting focused on the results they are trying to achieve in their organizations by bringing in [...] [...] Big Data a distraction more than anything at this point; how, in other words, they are getting focused on the results they are trying to achieve in their organizations by bringing in [...]

]]> Comment on How Big is Big Data? by ekolsky http://estebankolsky.com/2012/01/how-big-is-big-data/#comment-2005 ekolsky Tue, 10 Jan 2012 16:59:09 +0000 http://estebankolsky.com/?p=1619#comment-2005 nice definition, i agree with you. thanks for the read and comment! nice definition, i agree with you.

thanks for the read and comment!

]]> Comment on How Big is Big Data? by Doug Laney http://estebankolsky.com/2012/01/how-big-is-big-data/#comment-2004 Doug Laney Tue, 10 Jan 2012 16:45:32 +0000 http://estebankolsky.com/?p=1619#comment-2004 My take on what constitutes "big data": Big data is merely data that's an order of magnitude greater than you're accustomed to...Grasshopper. --Doug Laney, VP Research, Gartner, @doug_laney My take on what constitutes “big data”: Big data is merely data that’s an order of magnitude greater than you’re accustomed to…Grasshopper. –Doug Laney, VP Research, Gartner, @doug_laney

]]> Comment on The Best is Yet to Come in Social by ekolsky http://estebankolsky.com/2011/12/the-best-is-yet-to-come-in-social/#comment-1999 ekolsky Sat, 07 Jan 2012 15:47:00 +0000 http://estebankolsky.com/?p=1637#comment-1999 Shawn, Thanks for that comment, the 20-30% is just for using SM, not including integration, and across the world/industries. If you look at your industry, they are always ahead of trends and trying just about -- well, everything they can. I don't doubt that 60%+ are using social channels - I'd have said more than that even! Alas, the second wave, the integration into CRM and other systems of record, is what we are behind on. It will certainly hit your industry early, since they are ahead of most, but it will still hit them. The fact that you think 10-20% of them are starting to integrate is the first indication I think. Thanks for the read! Shawn,

Thanks for that comment, the 20-30% is just for using SM, not including integration, and across the world/industries. If you look at your industry, they are always ahead of trends and trying just about — well, everything they can. I don’t doubt that 60%+ are using social channels – I’d have said more than that even!

Alas, the second wave, the integration into CRM and other systems of record, is what we are behind on. It will certainly hit your industry early, since they are ahead of most, but it will still hit them. The fact that you think 10-20% of them are starting to integrate is the first indication I think.

Thanks for the read!

]]> Comment on The Best is Yet to Come in Social by ekolsky http://estebankolsky.com/2011/12/the-best-is-yet-to-come-in-social/#comment-1998 ekolsky Sat, 07 Jan 2012 15:44:06 +0000 http://estebankolsky.com/?p=1637#comment-1998 Jessica, Thanks for the read and comment, lots of work still to be done on both sides of the world: automation and social, but I am hopeful. Jessica,

Thanks for the read and comment, lots of work still to be done on both sides of the world: automation and social, but I am hopeful.

]]> Comment on The Best is Yet to Come in Social by ekolsky http://estebankolsky.com/2011/12/the-best-is-yet-to-come-in-social/#comment-1997 ekolsky Sat, 07 Jan 2012 15:41:57 +0000 http://estebankolsky.com/?p=1637#comment-1997 Miguel, Thanks for the comment -- I would love to figure out a curve like that! I totally see the same you see, there is a lack of understanding of what it can do longer term. Then again, the HC supposedly talks to that, as the climb up the slope of enlightenment is when companies and people begin to realize what it can do (no, really do -- not just initial reactions) and they begin to figure out how to live in forever-happy mode with the technology. I guess that a line that starts at the bottom of the trough and climbs slowly towards upper right would be easest way to represent that -- maybe even hockey-stick style to make people happy :-) Thanks for the read! Miguel,

Thanks for the comment — I would love to figure out a curve like that! I totally see the same you see, there is a lack of understanding of what it can do longer term. Then again, the HC supposedly talks to that, as the climb up the slope of enlightenment is when companies and people begin to realize what it can do (no, really do — not just initial reactions) and they begin to figure out how to live in forever-happy mode with the technology. I guess that a line that starts at the bottom of the trough and climbs slowly towards upper right would be easest way to represent that — maybe even hockey-stick style to make people happy :-)

Thanks for the read!

]]> Comment on Lithium Closes Round D of Funding – First Take by ekolsky http://estebankolsky.com/2012/01/lithium-closes-round-d-of-funding-first-take/#comment-1996 ekolsky Sat, 07 Jan 2012 15:38:21 +0000 http://estebankolsky.com/?p=1654#comment-1996 Dave, Interesting, you are the second person in as many days that suggests that similar strategy. I don't think that they will, but I have been called naive before (among many worse things). If you look at the final days before Jive's IPO - the flurry of activity around acquisition v IPO was staggering (if you are to believe the rumors, of course -- no one knows, right? and the ones who know, won't talk). I am just going to watch what happens, one of many reasons I love what I do, and will be glad to buy you a cup of coffee when they get acquired :-) thanks for the read and comment! Dave,

Interesting, you are the second person in as many days that suggests that similar strategy. I don’t think that they will, but I have been called naive before (among many worse things). If you look at the final days before Jive’s IPO – the flurry of activity around acquisition v IPO was staggering (if you are to believe the rumors, of course — no one knows, right? and the ones who know, won’t talk).

I am just going to watch what happens, one of many reasons I love what I do, and will be glad to buy you a cup of coffee when they get acquired :-)

thanks for the read and comment!

]]> Comment on How Big is Big Data? by ekolsky http://estebankolsky.com/2012/01/how-big-is-big-data/#comment-1995 ekolsky Sat, 07 Jan 2012 15:35:20 +0000 http://estebankolsky.com/?p=1619#comment-1995 Michael, Don't think it has been said before in this post, but I agree with you and some smart people have said it before as well. Structuring the unstructured is a complicated thing, but w/o filtering, it makes it even more complicated. Then again, chicken-egg, should we filter before unstructuring? or unstrcture before filtering? I say #1, some will say #2. Thanks for the read, btw I do agree with you 100% Michael,

Don’t think it has been said before in this post, but I agree with you and some smart people have said it before as well. Structuring the unstructured is a complicated thing, but w/o filtering, it makes it even more complicated. Then again, chicken-egg, should we filter before unstructuring? or unstrcture before filtering? I say #1, some will say #2.

Thanks for the read, btw I do agree with you 100%

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