Some time ago I asked you to take a survey on Voice of the Customer.
I was overwhelmed when over 400 of you did, and gave me your opinions on what works (and how well) in Voice of the Customer. A few weeks later, lots of parsing and cross-tabbing, and many interviews later – we are ready to tell you what they said.
Join me and my friends at Attensity (who sponsored this research) to find out what these nice people had to say. And to find out what makes a VoC deployment succesful.
Register here, see you Wednesday.