Here we go again… the end-of-the-year conference season is upon us, life is getting very, very interesting again… So, what’s going on this time? Lots… and all very much fun. (BTW, if you ever need to find out where I am — the widget to the right of this screen — feeds directly from Plancast where all my plans are stored… can always find me that way).
This week, actually tomorrow, I am doing a Webinar with Jacada to talk about the hype and reality surrounding Social CRM. I have written four posts for them already and have one more coming next week (talking about the long term future for Social CRM) and I’m putting all that information, plus some tidbits that would not fit in those posts, into a webinar that is going to be aired tomorrow. Want to register? Here you go.
I was supposed to be at the Altimeter Group conference – the Rise of Social Commerce – but was not able to make it unfortunately due to sick kids and other conspiracies. It really bums me out since I was so looking forward to it, and I so much appreciate the Altimeter folks inviting me — especially since it is sold-out! Do pay attention to the tweets and info coming from this conference, it will certainly influence the way we evolve into Social Businesses.
I am doing a webinar with bluekiwi on October 26th to talk about Social Business, Convergence between Social CRM and Enterprise 2.0, and how to leverage the data and insights that stream from there. Unfortunately, don’t have the registration page or information ready yet — but I do know it is on October 26th, at 11:00 AM PST. Will post here more details when I have them, and on Twitter – of course.
I am then going to London. Paul Greenberg and Bruce Culbert are bringing the SCRM Summit to Lodon during the first week in November, the event is on November 4-5 at Cap Gemini in London actually, and they asked me to do a session on building a Social CRM Framework. All the learnings and research I have done since the original Roadmap was published will be used in that session — Including a great training exercise to get your acquainted with how easy it is to do it. Paul is presenting on what it takes to create a Social CRM strategy, and Bruce is talking about how to make good use of the value that Social CRM can bring. Get more information and register here.
The following week I am going to be presenting at Enterprise 2.0 in Santa Clara (Paul Greenberg is keynoting on Social CRM, Enterprise 2.0 and Convergence – I am doing a presentation in the Social CRM track to bring E2.0-ers up to speed on Social CRM), and will stop by to see my friends at Attensity’s Engage user conference. Loads of good stuff on both, definitely plan on attending if you can. The Attensity agenda is packed with amazing people and I wish I would’ve had time to be in it — but it is definitely the place to be that week if you are into Social CRM (disclaimer: Attensity is a client, but they are not paying me to say nice things about them).
The same week the Lithium Virtual Summit is coming back to life with another great lineup and opportunity to see what’s going on with Social CRM (disclaimer: also a client, not getting paid for nice words).
The following week I am going to expand my mind and find out what we are going to be talking about in the next 2-3 years– I am going to be at Defrag — also presenting on Social Business. This is a very cool conference where the brightest minds in the world, and I, gather once a year to discuss the topics that matter. If you want to attend, and save 20% in the process, register here and use code “spkrmagic1” (don’t use the quotes, of course).
I guess thanksgiving is coming the following week, so I am staying at home to celebrate with family and my new neighbors (picture below). Going to be an epic one if the neighbors come to dinner… Shortly after that, I am going to Toronto — the Rotman School of Business at the University of Toronto is doing the inaugural Social CRM Course and I was invited to teach, which I am honored to do. Another opportunity to expose the Social CRM framework I have been building.
Coming back for the home stretch now — Going to Dreamforce in the second week in December (well, more like 6th thorugh the 9th) and then going back to Reno (of all places, I left but you can always go back — right?) to present on Becoming a Social Business at the Sm@rt Conference there.
After that, just staying home for the holidays and planning a wonderful 2011 — oh yeah, will probably write the obligatory end of year wrap-up and coming year preview notes.
What do you say? Join me at some time? If you are attending any of these events and want to meet, or just want to know what is going on in them — contact me.