Yesterday, May 5 1020, I presented on how to evolve traditional customer experiences into socially-enhanced customer experiences at Parafest 2010.
Here are the slides, feel free to shoot me an email with any questions or comments.
Para fest 2010 changing the experience
View more presentations from Esteban Kolsky.
Tagged with: CRM • Customer Experience • experience • loyalty • parafest • parature • scrm • social business • social experience • social media • trust • value







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