Comments on: Attensity Acquires Biz360, Shows Roadmap to Social CRM http://estebankolsky.com/2010/04/attensity-acquires-biz360-shows-roadmap-to-social-crm/ the blog! Tue, 08 May 2012 12:04:54 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: crm intelligence & strategy @crm intelligence & strategy http://estebankolsky.com/2010/04/attensity-acquires-biz360-shows-roadmap-to-social-crm/#comment-1147 crm intelligence & strategy @crm intelligence & strategy Tue, 11 May 2010 14:05:49 +0000 http://www.estebankolsky.com/?p=998#comment-1147 [...] vendors in doing so.  In view of the recent spate of acquisitions in this market (such as Attensity acquiring Biz360, Jive acquiring FiltrBox, and RightNow Technologies acquiring HiveMind) this acquisition shows the [...] [...] vendors in doing so.  In view of the recent spate of acquisitions in this market (such as Attensity acquiring Biz360, Jive acquiring FiltrBox, and RightNow Technologies acquiring HiveMind) this acquisition shows the [...]

]]> By: Esteban Kolsky http://estebankolsky.com/2010/04/attensity-acquires-biz360-shows-roadmap-to-social-crm/#comment-1146 Esteban Kolsky Thu, 29 Apr 2010 23:38:11 +0000 http://www.estebankolsky.com/?p=998#comment-1146 Hugh, Thanks for the read and the comment! This is an evolving market, breaking news as they say in the biz -- it is forming as it is evolving. I am certain that there are some vendors / startups working on that as it is the holy grail of using data (analysis based on semantics? very hot -- also very hard), but not to my knowledge. The above sentence is called a call-to-action -- someone will come in the next few days and tell me about 10 companies i did not know that do it, btw. I don't think this is a vertical play, it is more of a model play right now - as in B2C (if you still believe in those models) over B2B. You can, of course, derive from verticals from those models, but still breaking news -- so nothing set in stone. Will see where it goes... BTW, there are no enterprise Social CRM platforms for any type -- yet.We will see more M&A and progress in the next 12-18 months as the market gets defined and we get more clarity on what SCRM will look like. Thanks, again, for the conversation. Hugh,

Thanks for the read and the comment!

This is an evolving market, breaking news as they say in the biz — it is forming as it is evolving. I am certain that there are some vendors / startups working on that as it is the holy grail of using data (analysis based on semantics? very hot — also very hard), but not to my knowledge.

The above sentence is called a call-to-action — someone will come in the next few days and tell me about 10 companies i did not know that do it, btw.

I don’t think this is a vertical play, it is more of a model play right now – as in B2C (if you still believe in those models) over B2B. You can, of course, derive from verticals from those models, but still breaking news — so nothing set in stone.

Will see where it goes…

BTW, there are no enterprise Social CRM platforms for any type — yet.We will see more M&A and progress in the next 12-18 months as the market gets defined and we get more clarity on what SCRM will look like.

Thanks, again, for the conversation.

]]> By: Hugh Macken http://estebankolsky.com/2010/04/attensity-acquires-biz360-shows-roadmap-to-social-crm/#comment-1145 Hugh Macken Wed, 28 Apr 2010 21:28:14 +0000 http://www.estebankolsky.com/?p=998#comment-1145 Esteban, Good insights. I find especially intriguing (and I suppose this is what you meant by "analytics" but perhaps not) the semantic analysis of unstructured enterprise data. That, in combination with the social web analytics and CRM platform integration, is one very, very impressive combination - a very unique type of social CRM. No? Just curious: Are there any enterprise social CRM platforms to your knowledge that integrate with enterprise data semantic analytics? What specific industry verticals are likely to have the most interest in Attensity360? Thanks, in advance, for your response! .-= Hugh Macken´s last blog ..<a href="http://feedproxy.google.com/~r/vmrcommunications/jSmP/~3/sJH4WRj7FNE/" rel="nofollow">Social Media Monitoring Live Q & A</a> =-. Esteban,
Good insights. I find especially intriguing (and I suppose this is what you meant by “analytics” but perhaps not) the semantic analysis of unstructured enterprise data. That, in combination with the social web analytics and CRM platform integration, is one very, very impressive combination – a very unique type of social CRM. No? Just curious: Are there any enterprise social CRM platforms to your knowledge that integrate with enterprise data semantic analytics? What specific industry verticals are likely to have the most interest in Attensity360?
Thanks, in advance, for your response!
.-= Hugh Macken´s last blog ..Social Media Monitoring Live Q & A =-.

]]> By: Tweets that mention crm intelligence & strategy @crm intelligence & strategy -- Topsy.com http://estebankolsky.com/2010/04/attensity-acquires-biz360-shows-roadmap-to-social-crm/#comment-1144 Tweets that mention crm intelligence & strategy @crm intelligence & strategy -- Topsy.com Wed, 28 Apr 2010 18:38:51 +0000 http://www.estebankolsky.com/?p=998#comment-1144 [...] This post was mentioned on Twitter by Esteban Kolsky, LouisColumbus. LouisColumbus said: RT @ekolsky crm intelligence & strategy @crm intell.. http://bit.ly/bo2tCb #Analytics #Attensity #biz360 #CRM #News #scrm [...] [...] This post was mentioned on Twitter by Esteban Kolsky, LouisColumbus. LouisColumbus said: RT @ekolsky crm intelligence & strategy @crm intell.. http://bit.ly/bo2tCb #Analytics #Attensity #biz360 #CRM #News #scrm [...]

]]> By: uberVU - social comments http://estebankolsky.com/2010/04/attensity-acquires-biz360-shows-roadmap-to-social-crm/#comment-1143 uberVU - social comments Wed, 28 Apr 2010 16:11:40 +0000 http://www.estebankolsky.com/?p=998#comment-1143 <strong>Social comments and analytics for this post...</strong> This post was mentioned on Twitter by ekolsky: Posted: Attensity Acquires Biz360, Shows Roadmap to Social CRM http://goo.gl/fb/q6RON... Social comments and analytics for this post…

This post was mentioned on Twitter by ekolsky: Posted: Attensity Acquires Biz360, Shows Roadmap to Social CRM http://goo.gl/fb/q6RON…

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